Items will be shipped within 2 days of cleared PayPal payment. No shipping is done on the weekends. Payment is due within 12 hours of purchase or item will be restocked. Insurance is optional, but I accept no responsibility once the item is in the hands of the USPS. Shipping prices include delivery confirmation. Sorry, no international shipping. Please allow up to 1 week before shipping of custom items.
Wearable items will not be accepted for return after wash & wear. Please contact me if you have any problems with the item(s) you have purchased. No exchanges or returns after 14 days of receipt of purchase. Scrapbooking items will no longer be accepted for refund or exchange after opening unless damaged. All items are checked before shipping. As always Charlie's Soap has an unconditional money back guarantee - if for any reason you do not like Charlie's Soap - contact me for return instructions.
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Items come from a 1 Chihuahua friendly home.
My turn-around time for each custom tutu is usually less than three days. All items are shipped USPS priority mail with delivery confirmation. This means your little princess will usually have her tutu within 7-10 business days of payment. We are happy to work with you on rush orders, please contact us at nateandcate@gmail.com for a quote.
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We want you to be happy with your purchase, and we hope you understand that as a small WAHM business, returns, especially on custom items, can wind up costing us a lot. If you need to make an exchange or return you need to contact me within 5 days of delivery. Returns are subject to a $2 restocking fee.
We want you to be happy with your purchase, and we hope you understand that as a small WAHM business, returns, especially on custom items, can wind up costing us a lot. If you need to make an exchange or return you need to contact me within 5 days of delivery. Returns are subject to a $2 restocking fee.
